Privacy Policy – Elyra Label

Last Updated: 10 October 2026

1. Introduction

Welcome to Elyra Label. We respect your privacy and are committed to protecting your personal information when you visit our website, browse our collections, or place an order.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

2. Information We Collect

When you visit or purchase from Elyra Label, we may collect the following information:

  • Personal details: Name, email address, phone number, billing address, and shipping address.
  • Order information: Products purchased, order history, and transaction details.
  • Payment information: Payments are processed through the payment methods available on our website. We may receive payment status and transaction references; full payment card details are generally handled by the payment provider.
  • Technical information: IP address, browser type, device information, and website usage data.
  • Communication details: Information you provide when contacting our customer support team.

3. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.
  • Send order confirmations and delivery updates.
  • Respond to questions and customer support requests.
  • Process eligible returns, exchanges, and refunds.
  • Improve our website, products, and shopping experience.
  • Detect fraud, prevent misuse, and maintain website security.
  • Send promotional emails or marketing messages where permitted by law and, where required, with your consent.
  • Meet applicable legal and accounting obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to keep your shopping cart working, remember preferences, understand website traffic, and improve your browsing experience.

You can manage cookies through your browser settings. Where legally required, we will request consent before using non-essential cookies.

5. Sharing Your Information

We do not sell your personal information for money. We may share necessary information with trusted service providers, including:

  • Payment processors.
  • Shipping and delivery companies.
  • Website hosting and technical service providers.
  • Analytics and marketing providers, where applicable.
  • Legal or regulatory authorities when required by law.

These parties may process information as necessary to provide their services or fulfil legal obligations.

6. Data Security and Retention

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, and dispute resolution.

No online transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct inaccurate information.
  • Request deletion of certain information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing relies on consent.
  • Opt out of marketing communications.
  • Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us using the details below. Some information may need to be retained where the law requires it.

8. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. These services have their own privacy policies, and Elyra Label is not responsible for their independent privacy practices.

Please review their policies before providing personal information.

9. Children’s Privacy

Our website is intended for a general shopping audience and is not directed at children who are not legally permitted to make purchases. We do not knowingly collect children’s personal information in violation of applicable law.

10. International Data Transfers

If our service providers process your information in another country, we will take steps required by applicable law to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. The latest version will be published on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: Elyra Label
Email: info@elyralabel.com
Phone: +92 341 3180088

We will do our best to respond to your privacy enquiries within a reasonable timeframe.